Terms of Service
USING NORTHA
By visiting our website or placing an order with Northa, you agree to these Terms of Service.
These terms are designed to keep the shopping experience clear and fair for everyone.
ORDERS
When you place an order, you agree that the information you provide is accurate and complete.
Northa may cancel or refuse an order if there is a pricing error, suspected fraud, payment issue, or other reasonable problem with the order.
PRICING
All prices are shown in the currency displayed on our website.
Prices, promotions, and offers may change from time to time without notice.
PRODUCT INFORMATION
We aim to keep product descriptions, images, pricing, and information as accurate as possible.
Small differences in appearance, packaging, or colour may occur.
SHIPPING
Shipping times are estimates and may vary depending on location, carrier delays, public holidays, or other circumstances outside our control.
Please see our Shipping & Delivery page for more information.
RETURNS & REFUNDS
Eligible returns and refunds are handled according to our Returns & Refunds Policy and 30-Day Guarantee.
Please contact Northa Support before sending an item back.
RESPONSIBLE USE
Products should be used only as directed and according to the instructions provided.
If you have concerns about whether a product is suitable for you, seek appropriate professional advice before use.
WEBSITE USE
You may not misuse the Northa website, attempt to interfere with its operation, copy protected content without permission, or use the site for unlawful purposes.
THIRD-PARTY SERVICES
Our store may use third-party services such as Shopify, payment providers, delivery carriers, analytics tools, and other integrations.
Those services may operate under their own terms and privacy policies.
CHANGES TO THESE TERMS
We may update these Terms of Service when necessary.
The latest version will always be available on this page.